Cancellation & Termination Policy
At Niranjan Enterprises, we value transparency and aim to build strong, long-term partnerships with our clients. To ensure clarity and fairness for both parties, please review our cancellation and termination terms below:
1. Cancellation by the Client
Notice Period: Clients may cancel ongoing services by providing written notice at least 30 days in advance of the desired cancellation date.
Prepaid Services: Any prepaid services or retainers are non-refundable, but services will continue until the end of the paid period.
Project-Based Work: For one-time or project-based work, cancellation after project initiation will incur charges for work completed up to the cancellation date, billed at the agreed hourly or milestone rate.
2. Cancellation by the Agency
We reserve the right to cancel or suspend services at any time under the following circumstances:
Repeated late or non-payment of invoices
Breach of contract terms or misuse of services
Activities that violate applicable laws, regulations, or ethical marketing standards
In such cases, we will provide written notice and, where appropriate, offer a reasonable timeframe to resolve the issue before termination.
3. Refund Policy
Due to the nature of digital marketing services — which often involve upfront planning, strategy, and non-recoverable work — refunds are generally not provided once a campaign or project has begun. Any exceptions will be handled at the sole discretion of Niranjan Enterprises. Visit Refund Policy for more details.
4. Post-Cancellation Obligations
All outstanding invoices must be settled before termination is finalized.
Upon cancellation, all active campaigns will be paused, and account access (e.g., ad platforms, analytics tools, creative assets) will be revoked unless otherwise agreed.
Any deliverables or data produced up to the cancellation date will be provided once all payments are received.
5. Modifications
Niranjan Enterprises reserves the right to update or modify this policy at any time. Any changes will be communicated in writing and will not affect existing contracts without mutual agreement.